Please keep in mind that the Estimated Arrival Time for your package is calculated as:
Production Time + Shipping Time
The shipping time is the period it takes for your order to leave our facility and arrive at your designated delivery address.
Production and shipping times vary depending on the types of products you purchase and the delivery location. Please note that these are estimated timeframes:
Shipping Prices
- US & Canada Orders: $6.99. Free shipping for orders over $99.99.
- International Orders: $19.99. Free shipping for orders over $149.99.
For Orders with More Than 2 Different Items
If you’ve placed an order for multiple items, please be aware that they may arrive at different times, as they could be shipped from different production locations.
Here’s how it works:
T-shirts and Mugs: These items are shipped together from a shared production facility.
Decals and Handmade Items: These will also be shipped together from the same production location.
However, if you order products from different categories (e.g., a T-shirt and a Decal), they will be shipped separately in multiple packages. Each shipment will include tracking information to keep you updated on its progress.
We understand that receiving multiple shipments at different times can be unexpected, and we apologize for any inconvenience this may cause.
Risk-Free Shipping
If your order doesn’t arrive within 60 days, we will issue a full refund for the missing item(s). This is our promise to you!
If your order is missing, please contact us at ......................
We will investigate the issue (typically takes 3–5 business days) and send you a replacement once the issue is resolved.
Customs and Taxes
The prices listed on our site are tax-free in US Dollars. This means that upon receiving your order, you may be liable for customs duties and taxes based on the destination country.
Import duties, taxes, and customs fees may be applied when the order reaches its destination, and these fees are determined by your local customs office. Payment of these charges is your responsibility and will not be covered by United Legacy Co. We are not responsible for delays caused by customs procedures in your country. For further details, please contact your local customs office.
Wrong Address Disclaimer
It is the responsibility of the buyer to ensure that the shipping address is entered correctly. Due to strict shipping schedules, we cannot guarantee address changes once the order is placed. Please double-check your address before completing your purchase, as we cannot be held responsible for packages sent to the wrong address provided by the buyer.
If an order reaches your country and:
- The customer refuses to accept the package.
- Multiple delivery attempts are made at the destination.
- We reserve the right to abandon the package(s) and will not issue a refund.
Contact Us
If you have any questions or concerns regarding shipping, please feel free to reach out to us:
⏱ Response Time: We typically respond within 1-2 business days.
Thank you for shopping with United Legacy Co., and for celebrating the 250th anniversary of America with us!